In this part, we introduce the “way of thinking” around business process concepts. We focus on the value of an ontology and the business process management (BPM) ontology, which is the essential starting point that creates the guiding principles. We also provide structural concepts around strategic definitions, such as wants, needs, direction, issues, and problems.

Here, we explore how BPM ontology can be applied within the areas of process modelling, process engineering, and process architecture. It provides the fundamental process concepts that can be used to document corporate knowledge and structure process knowledge by defining relation process concepts (e.g., the order of process steps).

We feel this way of thinking enables the right abstraction level and allows an understanding of the underlying thoughts, views, visions, and perspectives.