Abstract
Alignment is a concept that dates back to the late 1990s, when it was described by Paul Strassmann: “Alignment is the capacity to demonstrate a positive relationship between information technologies and the accepted financial measures of performance.”
Alignment of business process management (BPM) hence should follow a similar principle or pattern to be effective. The objective therefore is how this alignment to and between BPM can create value that is ultimately measurable as a favorable financial outcome for a commercial enterprise.
Business process management alignment, which is focused on both reusability and accelerating automation, requires that business managers have an understanding of what alignment is, how to develop an alignment competency, and what considerations should be made by organizations to ensure alignment is adequately adopted. This chapter discusses these aspects of alignment and gives credence to the development of aligned BPM.