Mads Clausager has a background in process optimization, business consulting and software development. He has extensive knowledge and experience with BPM and its enabling technologies from engaging with customers in transformation initiatives within Banking, Transportation and IT industries, as well as being the Nordic BPM Leader in IBM.
Mads is currently Senior IT Manager in Maersk Line, one of the world’s leading container shipping companies, where he is driving multiple large-scale process-driven transformation projects within the customer service area, and with specific focus on the order handling processes.
Mads have been a speaker on Gartner’s BPM Summit with his session on “Delivering Results with Agile BPM using Lean, Kanban and Cost of Delay”, as well as several customer events arranged by various vendors.
Mads holds a Master i IT-ledelse og Strategi at IT University of Copenhagen.
